Journal in use by another user. User name is ……..

This entry was posted in All Posts Syteline 8 Administration and tagged Journal in use by another user Syteline 8 on 15/01/2016 by Jordan Fey

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Overview

This is a quick how to guide to overcome the issue when a journal becomes locked in Syteline 8 and you get an error similar to the following :-

 

 

 

 

 

Resolution

1. Check that the user is no longer using the journal
2. Open the form “Unlock Locked Journals”
3. Untick the locked journal and save

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