Journal in use by another user. User name is ……..


Overview

This is a quick how to guide to overcome the issue when a journal becomes locked in Syteline 8 and you get an error similar to the following :-

 

Journal Locked

 

 

 

 

Resolution

  1. Check that the user is no longer using the journal
  2. Open the form “Unlock Locked Journals”
  3. Untick the locked journal and save
Unlock Locked Journals form

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