At PBTI we run the EDIExport job on the background queue, since I have moved on from the organisation, the system has been very stable, but every now and again a file stops generating, this post is a quick set of notes for their current users to identify and resolve the issue
- Using Windows Explorer, go to the EDI export directory, this can be found on the form “Demand EDI Parameters – Interface Setup”, and is listed as “OB Data Directory”
- Delete any lock files – these have a file extension of “.lck”, the likelihood is the file will not be locked itself.
- Rerun the unload routine from the form “EDI Transaction Unload Routine”
- Check the export archive directory and check new file(s) have been generated